Integrated Library System

Services

As You Begin with CyberTools for Libraries
Quick-start catalog setup guarantee: live in 48 hours!
Conversion from all major systems, Marcive, OCLC, your own files
Free data file analysis and “path to perfection” plan
Free bib builder from Docline SERHOLD data
Distance learning / e-learning webinars
Quick tours, step-by-step tutorials
Personalized attention for busy informationists
Comprehensive, customized cloud hosting setup

Ongoing Services
Most-responsive support guarantee
Free monthly open forum Q&A webinars
Live and virtual user group meetings
Interactive context-sensitive Help
Searchable, on-demand documentation
Frequently Asked Questions / FAQ database
Regular newsletter updates
Centralized client-focused website for news, events, product support
In-person meetings at library conferences
Constructive partnering: your product suggestions always welcome


Support Hours: weekdays 9 AM - 6 PM Eastern.
Extended hours for prompt e-mail response.
Voice: 978.772.9200
Fax: 888.899.0346

CyberTools, Inc.
75 Arlington Street, Suite 500
Boston, Massachusetts 02116 USA

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